TEG has today announced the launch of Ticketek Marketplace, an ethical ticket exchange for Australian consumers. The new platform will go live later this month at www.marketplace.ticketek.com.au
Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale. The key features of Ticketek Marketplace include;
- Customers can list their unwanted tickets for sale at a maximum price of 10% above face value
- Once tickets have been purchased on Ticketek Marketplace the original barcodes will be cancelled and new barcodes reissued into the name of the new customer, guaranteeing all tickets are valid
- A single Ticketek user ID and Login will apply across both Ticketek and Ticketek Marketplace to further underpin the integrity of the new platform
- The terms and conditions of Ticketek Marketplace are compliant with all applicable Commonwealth, State and Territory legislation
TEG CEO Geoff Jones said Ticketek Marketplace is founded on the principles of fairness, transparency and security.
“Many sports and entertainment fans have fallen victim of resale scalping practices based on highly inflated ticket prices, misleading marketing, a lack of transparency and often outright fraud,” said Jones.
“TEG believes that fans want a secondary ticket marketplace they can trust, where the authenticity of tickets is guaranteed and where the prices are fair. Ticketek Marketplace delivers these requirements to fans.
“The launch of Ticketek Marketplace is another important step in protecting fans and ensuring the integrity of ticket transactions.”
Ticketek Australia Managing Director Cameron Hoy said Ticketek has proven the model of an ethical fan-to-fan ticket exchange can work successfully in previous collaborations with key industry partners on select events.
“We are delighted to offer a service for all events and fans through the launch of Ticketek Marketplace,” said Hoy. “This is a consumer-led, price-capped and ethical ticket exchange service for fans with a genuine need to buy or sell on the secondary market.
“Over several years Ticketek has worked with industry bodies, venue partners, promoters and governments to educate fans about the dangers of resale scalpers. We commend the steps taken by state governments to legislate against these unscrupulous operators.”